Saturday, 8 March 2014

CHAPTER 19 OUTSOURCING IN THE 21st CENTURY

OUTSOURCING PROJECTS

Insourcing ( in - house development ) - is a common approach using the professional expertise within an organization to develop and maintain the organization's information technology systems.
Outsourcing - is an arrangement by which one organization provides a service or services for another organization that chooses not to perform them in-house.
 
 
 
 
Three different forms of outsourcing options a project must consider
  1. Onshore outsourcing - engaging another company within the same country for services.
  2. Nearshore outsourcing - contracting an outsourcing arrangement with a company in a nearby country. Often this country will share a border with the native country.
  3. Offshore outsourcing - using organizations from developing countries to write code and develop  systems. In offshore outsourcing the country is geographically far away.
 
Influential drivers affecting the growth of outsourcing market
 
  • core compentencies
  • financial savings
  • rapid growth
  • industry changes
  • the internet
  • globalization
Outsourcing benefits
  1. increased quality and efficiency
  2. reduced operating expenses
  3. outsourcing non-core processes
  4. reduced exposure to risk
  5. economies of scle, expertise, and best practices
  6. access to advanced technologies
  7. increased flexibility
  8. avoid costly outlay of capital funds
  9. reduces headcount and associated overhead expense
  10. reduced time to market for products or services
 
Outsourcing Challenges  
  • contract length
      1. difficulties in getting out of a contract
      2. problems in foreseeing future needs
      3. problems in reforming an internal IT department after the contract is finished
  • competitive edge
  • confidentiality
  • scope definition

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